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Right from the start, Navient happens to be adamant so it has been doing absolutely nothing incorrect and therefore this has serviced loans towards the most useful of their capability.
In a rebuttal posted on its web web site, Navient taken care of immediately the CFPBвЂ™s allegations point by point. Listed below are two of their key claims:
And Navient says thereвЂ™s a reason that is good it suggests forbearances so often to borrowers. It describes that forbearance is actually a tool that is required assist individuals ultimately become qualified to sign up for IDR plans.
It states that servicers are compensated as much as 60per cent less for borrowers in forbearance. To phrase it differently, it could haven’t any economic motivation to suggest a forbearance over IDR.
In a nutshell, Navient feels as though itвЂ™s being picked in in these matches. It contends it hasnвЂ™t done any even worse as compared to other federal student loan servicers вЂ” and therefore it’s frequently done better.
Despite its faults, Navient is not incorrect in protesting that the education loan system all together is broken. As Travis Hornsby explained when news of NavientвЂ™s lawsuit was reported, these kinds of tales should reallynвЂ™t be all too astonishing. (more…)