bloomberg customer support representative

Because the team covers three global regions and four time zones, we rotate shifts so I dont work at 2 am. Then, an interview with a team leader. Provide thoughtful examples and dont be afraid to ask questions. To testify to the career mobility, I recently moved to Corporate Communications for a 6-month assignment, a valuable opportunity and an unconventional arrangement. My new hire training was about 6 weeks; it included classroom training and call shadowing with trainers and a team of high-performing representatives. This will only be arranged for candidates who can attend interviews in our office. We collect, analyze, process and publish the data which is the backbone of our iconic Bloomberg Terminal - the facts and figures which ultimately move the financial markets. 114320. As one of the largest datasets on the Terminal, managing Fixed Income data in an accurate and timely manner is key to service our clients. naar An email has been sent to containing a link to reset your password! Global Customer Support Representative employees in Radcliffe. Once youve made it through the interview process, our recruiters will typically provide an update by phone or email within 14 days. ), A demonstrated interest in Finance and / or Technology, Desire to develop skills and experience in customer service in a fast-moving FinTech environment, Willingness to learn new technologies and ability to retain information, Multi-tasking and problem solving skills as well as an ability to work independently and as part of a larger global team, An interest in progressing a career within Bloomberg, Work experience in a client/customer facing role, Curiosity to identify, research, and resolve customer technology, software and hardware issues, Awareness of data management, privacy and information security, Aptitude to work within highly connected and software-based systems, Start full time role in July (24th) or September (18th) (2023), Occasionally work weekends or on a bank holiday (weekday off in lieu). I work in both a team environment and individually to overcome difficult situations. Customer service is available weekdays from 8:30 am to 5:00 pm ET. Customer service is available weekdays from 8:30 am to 5:00 pm ET. Bloomberg Jobs. If you would prefer to discuss this confidentially , you can get support from our disability partner EmployAbility, please contact +44 7852 764 684 or info@employ-ability.org.uk. Clinical Customer Service Representative Bloomberg 4 PICU We are a truly global business with a truly diverse workforce. *Contract will be administered by third-party vendor as a dispatched worker arrangement with Bloomberg. The Customer Financial Services team is a fast-paced team, playing an integral role within the company. Ive always been interested in working with the media, but I never thought I would stumble upon customer service as a career. We are responsible for managing, interpreting, and enhancing Fixed Income data. Or use your LinkedIn account to create and pre-fill your profile. The average salary for a Customer Service Representative is $36,184 per year in United States, which is 17% lower than the average Bloomberg L.P. salary of $43,874 per year for this job. Based in Central London, the team is responsible for the whole of the Europe, Middle East. Whether youre looking for an internship, an apprenticeship, an entry-level position or just want to explore what a career at Bloomberg has to offer, we have a program for you. By harnessing the power of data, news and analytics, we help organize, understand and bring clarity to a complex world. Average salary for Bloomberg L.P. Possible Range. Bloomberg Customer Support Representative jobs - indeed.com About. Francisco Jose Ugarte - Hardware Management Representative - Bloomberg Bloomberg Multilateral Trading Facility (BMTF & BTFE). By submitting my information, I agree to the privacy policy and to learn more about products and services from Bloomberg. Its about discovering your interests, identifying your key strengths and pursuing your career accordingly. For example, I mentioned to a team leader casually that I would like to be trained for Cantonese, and a few days later I was already in shadowing sessions listening to calls. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. Learn more about the application process or click below to apply. You have one or more applications created by recuiters on your behalf. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients technological needs. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. And we never stopped. We are a truly global business with a truly diverse workforce. ), Desire to develop skills and experience in customer service in a fast-moving FinTech environment, Willingness to learn new technologies and ability to retain information, Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team, At a minimum, we require that you are legally authorized to work full-time in the United States and will not require visa sponsorship now or in the future, The ability to occasionally work weekends and bank/federal holidays (weekday off in lieu), Work experience in a client/customer facing role, Curiosity to identify, research, and resolve customer technology, software and hardware issues, Awareness of data management, privacy and information security, Aptitude to work within highly connected and software-based systems, Apply if you think we're a good match. Please help us protect Glassdoor by verifying that you're a 2023 Bloomberg Customer Support Representative - German or Portuguese speakers 3+ months ago London, United Kingdom About Us We're building the world's most trusted information source and community for financial professionals. Youll never stop learningwell invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Caso continue recebendo esta mensagem, This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Set up and semi automated the HubSpot CRM, used to track the sales process. Third Party Index Customer Service Representative Refine search. Which is why were a truly global company. Bloomberg L.P. Lamentamos We pride ourselves on being open, inclusive and collaborative and in providing a work environment that encourages our employees to be their best. Maintain positive relationships with our customers by providing excellent service, Log all collection notes on our database or the internal ticketing system, Be accountable for a sizeable collections portfolio and meet specific, targeted goals related to the ageing of open receivables, Be responsible for processing customer refunds, write-offs, escheatable items, and preparing delinquent customers for third party collections, Collaborate with our internal Sales, Contracts, Installations and Billing Teams in order to resolve outstanding issues, The ability to work for 10 weeks from June 26th 2023 to September 1st 2023, Graduating from your Bachelor's degree on 2023 or 2024, Ability to multi-task, trouble-shoot and solve complex problems while utilising multiple system interfaces and addressing a high volume of work within a fast-paced environment, Ability to adjust priorities quickly under pressure in order to meet deadlines, Flexibility within a constantly changing environment, Excellent verbal and written communication skills, Ability to cooperate and collaborate effectively with team members, Previous experience in a customer service or client-facing role, Interest in Finance and/or Accounting (credit control). Our 325,000 global customers.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. IT Support representative with 15+ years of experience in Technical Support, IT Infrastructure, Datacenter, Network Operations, Project Management, Inventory Management, working with internal and external clients, vendors and specialist and multidisciplinary teams in multi-geographic areas. We set-up, train, and connect our clients to the various Bloomberg products and platforms they subscribe to. We transformed the financial markets in 1981. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues. Please enable Cookies and reload the page. You will work alongside our New York billing team to resolve pricing issues and terminal inventory disputes, as well as attend regular team meetings with Sales to build strong working relationships and identify key areas for improvement. The second interview was 1h long with 2 managers, general questions again for the 1st half . As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Learn more about the people youll be working with, how we help you maximize your career potential, and the culture and benefits that make Bloomberg a special place to be. To be successful we need people and teams who have the passion and pace to deliver to our clients. Experience Positive 69% Negative 11% Neutral 19% #bloomberg-video-6403bde587c7b .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Kate-Hamuro-150x150.jpg); }@media (min-width: 150px) { #bloomberg-video-6403bde587c7b .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Kate-Hamuro-300x170.jpg); } }@media (min-width: 300px) { #bloomberg-video-6403bde587c7b .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Kate-Hamuro-768x436.jpg); } }@media (min-width: 768px) { #bloomberg-video-6403bde587c7b .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Kate-Hamuro-1024x581.jpg); } }, Bring your passion. The companys strength delivering data, news and analytics through innovative technology, quickly and accurately is at the core of the Bloomberg Terminal. Were committed to building a diverse and inclusive workforce. Fin.Grasshopper 2018-05-06 01:37:53. The estimated additional pay is $3,207 per year. You'll never stop learningwe'll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. The training will teach you financial concepts, data, and the functions of our state-of-the-art Bloomberg Terminal. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible. The Company does not provide benefits directly to contingent workers/contractors and interns. It usually takes about 4 seconds for you to reach a real, personable voice after you dial through the Bloomberg line. Thats how far the company is willing to go in providing platinum service and a job that is way beyond just taking calls.. Dress professionally, even for video interviews. Global Customer Support Representative employees in Worcester Park. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. The process took 2 weeks. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. Bloomberg LP 2023 Customer Financial Service Representative Summer Internship - Spanish OR French speaker Today London, United Kingdom About Us We're building the world's most trusted information source and community for financial professionals. Bloomberg L.P. Customer Service Representative Interview Questions We tackle our clients software issues, and we understand how it relates to their workflows and asset-class needs. enva un correo electrnico a Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Nous sommes dsols pour la gne occasionne. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world, mpam-page=MPAM-blog-post&tactic-page=589375. Discover the latest happenings at Bloomberg, across our business and around the globe. Highly motivated with lots of curiosities. Are you passionate about working in the financial markets and by the prospect of providing technical support for the worlds leading financial professionals? You will have the opportunity to champion your career across the. Physics Today is a partner in the American Institute of Physics Job Board Distribution Network. However, each case is reviewed on an individual basis . Support Numbers | Bloomberg Professional Services Access the most commonly asked questions from customers about our software, hardware, mobile applications and connectivity. The team works with and serves internal employees too. Transparency in the office is literally visible from the open desk layout, glass-walled conference rooms to the zero offices; this physical space creates an environment for openness that I felt every day. We tackle our clients software issues, and we understand how it relates to their workflows and asset-class needs. Our success reaches far beyond the finance and technology industries: we invest nearly all of our profits to help solve humanitarian issues globally and in our own communities. Enter the email address associated with your account and we will send you a new password. Lamentamos pelo inconveniente. This is a 30-minute, in-office job shadow with an existing Bloomberg Customer Support Representative. You will then develop Fixed Income knowledge, learn about our clients and their needs, and build relationships with internal and external stakeholders. Posted Feb 7, 2023 - Requisition No. Lecture Demonstration Coordinator- University of Minnesota Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. los inconvenientes que esto te pueda causar. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. Based in Central London, the team is responsible for the whole of the Europe, Middle East and Africa region. The estimated base pay is $40,667 per year. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. From engineering and data science to sales and customer support, discover the work that Bloomberg employees perform and where your own skills and talents best fit. Interview Guide | Bloomberg Customer Support | Bloomberg L.P. We provide all new hires an 8-week long training program, which introduces our professionals to our Bloomberg products, services and clients. Language skills are critical in this role, so were always looking for candidates fluent in a second language other than English. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net, Salary Range: 62,000 - 62,000 USD Annually + Benefits, Please read our full terms & conditions before applying. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. Bloomberg online interview? | OnMyGrad | Learn more about Fabio Freitas, CSM's work experience, education, connections & more by visiting their . Please let us know if you require any reasonable adjustments to be made for the recruitment process. Bloomberg L.P. Salaries in Hong Kong | Glassdoor Bloomberg L.P. scusiamo se questo pu causarti degli inconvenienti. First, roleplay assessing your customer support skills and proficiency of language(s) you speak other than English. (1:12) Whats the best piece of advice you can give to a candidate applying for BCS? Two critical aspects. Customer Service Representative Interview Questions Updated 2 Jan 2023 Find Interviews To filter interviews, Sign In or Register. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the . Bloomberg is a disability inclusive employer. Si vous continuez voir ce Manage contracts, exchanges, billing and enterprise products via our self-service portal. Bloomberg Data - Customer Service Representative - Singapore (6 Month If so, join the Bloomberg Customer Support team, which is a key part of our Financial Solutions User Support business. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues. an. Filter Found 36 of over 7.5K interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Bloomberg L.P. An email has been sent to containing a link to reset your password! Size: 10,000+ employees Industry: Media, Social Good, Financial Services, Technology We provide all new hires an 8-week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting. Would you like to review them now? The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. Average Bloomberg Customer Support Representative monthly pay in Singapore is approximately $5,306, which is 86% above the national average. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. DCF, Black Scholes, DDM, EBITDA, FCFF etc. Roles are also available on other regions use the drop down menu to see programs where you live. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. 2023 Bloomberg Finance L.P. All rights reserved. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas.

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