By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. So please, whatever you do Don't use this company. STAY AWAY FROM CLISETS BY DESIGN! They offered to set another date (for me to take off from my job) to return, but I refused, also refused them the additional $600. Get A Quote. I ordered an Entertainment Center for my Livingroom around the Fireplace. There has been ZERO response. I am very unhappy with my cabinets. First drawers were 15 1/4 ( drawers too big and could barely open and closebut excuse given? Thank goodness my breaker box did its job, or my house could have gone up in flames from their stupidity. I am a single Mom and needed the promised income to survive. After the designer came in and took the measurements I placed an order to install a closet and she requested a deposit for half of the total cost so I gave her a check. Closets by Design (Shirley, MA) is the mose incompetent, inefficient and unprofessional company I have ever dealt with. They keep hiding and screwing people over! Add me to the Class Action Lawsuit please, Your email address will not be published. You will spend a LOT of time and gas (not reimbursed) and they do not have a CAD system. See more ideas about closet designs, custom closets, closet design. I had to take video footage and send to the manager per the customer service rep, Gabby, was quite rude when I called. Custom Closets Closet Design. She said "they have the signed paper now so do whatever you can but we will not fix the problem". You will just get a poor product at a very high cost. Then I had to start all over again and explain the issues to a new manager (Larry). I will never do business with Closet by Design, again! I would give them a 4-6 week heads up. Closets by Design has, and always will, put customers first, including by offering opportunities to make the cost of custom closet, office, and home organization more affordable. She is so friendly and personable. Once again the measurments were wrong, but these guys had no idea how to fix the sizing mistake so they just through the panel up hiding a mural on my daughter's wall that means a lot to her. Corner wardrobes. Heriberto, Miami. Our approach is customised to suit your needs. Overall a fun job. I hired Closets by Design to overhaul my garage. I worked for this company for close to a decade. Closets by Design is of course infamous for it Have been lied to from every employee we have come into contact with from the original sales rep (she resigned), to the sales coordinator who took over since the rep resigned and installers. Share your photos and videos with others to prove the truth of your words. I tried to remind John and Brian of this to no avail but as usual they did not care and hung up on me. that reports on class action lawsuits, class action settlements, Due to mismeasurements by the salesperson, the fronts of my drawers were not sized properly. they ensure that the entire money is paid first before they could start the work on the delivery date and that should tell a lot! The flooring installed is curling up and coming apart. Definitely dodged a bullet. This is totally unacceptable, etc." After 4 months of not returning calls (and other stall tactics), his answer is that their design was correct, and its not their problem. administrator or law firm. The next day after he pulled the wires out of the wall, I had to call an electrician to come and fix the mess the installers left with my wires. Case number 2:19-CV-3881, in US District Court, Central District of California, Western Division. Well I wish I had done my homework and reviewed all of these complaints before signing on with this company. When they came to install we realized that the depth was not what we asked for. So I told her: "So you're a liar, right?" Feb 26, 2016 5:26 pm EST. I am looking for a lawyer here in Florida. June 25, 2016. 2) The salesperson is pushy and will make a fake call to the manager to get you a lower price; its just a gimmick to convince you. 3 times I had to take off work to accommodate their mistakes and then I was left with a product that was NOT WHAT I ORDERED! Free Installation Click here to learn more. All the reviews seemed reasonable to me and therefore, has changed my opinion on even considering this company. YEP ! If there is anything I can do to help burn this company to the ground let me now. After dealing with several individuals in customer with no results I had to reach the manager of the Hamilton location. On 5-17-21, two installers fro Closets by Design arrived and stated the changes made by Design Manager Jose Acricega would not work, and they would be unable to complete the installation as agreed upon. After several more attempts to talk to somebody responsible I finally desisted from my efforts. THIS IS THE WORST COMPANY TO HIRE FOR ANY WORK IN YOUR HOME. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We ordered a shoe rack and wall bookshelf and table and after 3 attempts to install they kept coming with the WRONG measured items or they just simply didn't order what we bought at all! They charged a c/c without my authorization and they still owe me product. I paid my balance in full in good faith I was not given the service and quality of workmanship that I paid for. They sold me on something that did not work in my room and claimed it was my fault. (#22) First AMENDED COMPLAINT against Defendant CBD Franchising, Inc., Closets By Design, Inc. amending Complaint (Attorney Civil Case Opening) #1 , filed by Plaintiff . The lawsuit alleges that defendants misrepresented the nature, amount, and existence of price discounts on those services and merchandise items. This closet is also 8 linear feet and it looks exactly like Figure 1 except we have drawers in Figure 2. PCR works with companies to arrive at their desired results. In May 2019, a class-action lawsuit was filed against Closets by Design for allegedly deceptively advertising discounts on home organizer systems. According to the case, the defendants - Closets by Design, Inc. and CBD Franchising, Inc. - perpetually advertise their home organizer systems for 40 percent or $200 off, which leads customers to believe they are purchasing the items at a steep discount. Did this cleaning lady clean your whole house? Come Friday we got no call. Elizabeth Webster and Alexander Burckle are suing the tour company, Sail Maui, over the incident, which they say occurred in . 2023 Truth in Advertising Policies This was way back in June. Consumers love to do business with someone that can admit mistakes and state how they made improvements. He didnt tell me at first. Even though I have left many, many messages, he has NEVER bothered to return even one phone call or one email. Desired outcome: This comment was posted by a verified customer. Total Investment: $152,000 to $428,000. The "installer/repair tech" just left after arriving at 5:10p (12-4p window is a joke) and finding that today, on the 4th service call for mismeasured and mis-cut file drawers, they were STILL wrong. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! I guess it may be all in the location, and your designer. I attempted to cancel this order by E-Mailing their cancelation form but didn't hear from them. Fresh and modern, our Everyday Collection offers a sleek solution to your closet clutter. That was when she accused me of being rude, which BTW has become a common defense strategy used by customer agents when they have no valid excuse for their incompetence and inefficiency. I had it budgeted to pay off in 10 months so to my surprise after 6 months, I received a whopping bill with interest and all. Contact. Depending on the airport, advertised fares may be out of reach. Did you win? The purpose of this Privacy Statement is to . However, when they arrived noting was right. THIS IS A TERRIBLE COMPANY! We found his blood all over our closet, carpet, and the ladder that we let him borrow. This company mission has nothing to do with quality and its customer; it is all about them and the money. Closets By Design Lawsuit Says S Are Fake Top Cl Actions. The installers for that job were awesome. But the reality is you are luck to cover your gas and car usage costs. I don't think the "service n anager" exists. That should not cost $150. Customer service are unprofessional and need training on personnel skills. I didnt receive any assurance regarding the infectious disease concern since I came in direct contact with the blood, a payment for the cleaning services (we had hired a cleaning lady to come and clean the blood stains). Earn a 10% Costco Shop Card on qualifying Closet Factory home organization purchases. Only 3 drawers on each piece: $1700. I ordered Garage Cabinet and they are horrible. The receptionist told me that "she was going to call me right at that moment". I just did 3 closets and laundry room cabinet with Closets by Design and had a fantastic experience! I called to find out what time tomorrow they would arrive. Additionally, we offer various drawer options and shelving choices. and removing trashleaving the caulking. The materials used seem a bit cheap to me (compressed wood fiber with cheap handles and hinges) for and $800 food pantry. A new lawsuit claims Amazon is breaking California law by selling products containing donkey meat. Also, I was supposed to have 2 years to pay it off, interest free, per the sales rep. A baby born via IVF is at risk of developing a deadly cancer after a fertility clinic wrongly transferred a genetically mutated embryo, according to a lawsuit filed Wednesday on behalf of the baby's parents. This, on top of them charging my credit card after the initial installation when I specifically told them I was NOT authorizing ANY charge (job NOT completed and installers invoice was $270 more than signed contract! NO IT WASN'T I had to call everyday for a week to finaYl find out that it was in and could be installed. They knew how to fix the measuring mistakes and my shelves look great. NJ Hamilton location - I am a builder and deal with scheduling every day. (not laughing) They first off pulled one of the electric boxes out of the wall and just wrapped the wires up and stuck them back into the wall, no connecting or taping the wires. Now, even in their responses the are lying but thank goodness I HAVE TEXT PROOF to show they are liars and crooks. I thought this would be a one time screw up. 19-cv-77, C. D. It is not even close to be average quality. Closets By Design is a family owned & operated business. And when I asked her: "How so? This flooring has only been down for three weeks. Create your own closet design rendering with Modular Closet's simple design tool. My media room cabinets are a mess from incorrect measurements by designer Lynn M. The installer took over an hour to figure out how he could compensate for Lynns mistakes. The new date arrived and I waited all morning for the installer. I wish I would have looked at the reviews about this company before I called them! Or give us your closet dimensions and our expert in-house closet designers will design it for you. So that was another fight for another 3 or 4 days to get a replacement panel. Closets by Design respects the privacy of our customers, partners and suppliers of products or services and clients. BEWARE before you deal with this people, they look and act professional but are really CHEAP. She then transferred me to the manager, a real piece of work by the name of Jen, you know the type not only incompetent but also arrogant and disrespectful. They still have not been installed in my house. They demanded 50% payment up front and have held my money hostage for almost 4 months! Maggie told me to send an email asking for a full refund, which I completed and sent on 5-27-21. What happened with your lawsuit? Based on the pictures that you originally showed me, It is hard to believe that anything other than spot cleaning was necessary. At the time they informed me that they did not realize they had people on vacation and it would have to be rescheduled for sometime next week or later. I think it should be illeagle to promise pay when reality is no pay. Yes, I was going to work for them but decided not. The Supervisor Mike was supposed to verify if the demo fees were removed as well and he never called me back. Top Class Actions is a legal news source The lawsuit seeks an injunction against the defendants from using false or misleading claims having to do with price comparisons in their advertising and marketing in addition to unjust enrichment and remedies available under the CLRA. That was the worst part! No wonder they have alias names. Closets by Design is the latest retailerto face a lawsuitfiled over the alleged sale of merchandise at fictitious discount prices. LOS ANGELES (Legal Newsline) - A Kentucky consumer alleges a closet organization system she purchased was deceptively advertised with false discounts. Paid thousands of dollars for a new master closet. On installment day the installer goes over the measurements with me and low and behold, that crazy designer had designed 20 inches of the closet to be directly behind the radiator! On 01/14/2019 Annemarie Newbold filed a Property - Personal Property Fraud lawsuit against Closets By Design, Inc. 72.8K followers. However, the installer never asked me for payment nor the information for the card I wanted to use. A second deposit on final design and measurements was provided for $1, 673 on 4-7-21. To begin with they were missing one panel to complete one of the rooms shelving units. Crm is OLD, some processes are clearly inefficient and manager cant make them make sense, employee turn over rate is unreal, 8+ employess let go or quit in a month's time. Is this your company? Defendants offers misrepresent the existence of a discount, the particular worth of Closets By Design products, the perceived value of those products, and the products resale or market value., The lawsuit looks to cover anyone who purchased a Closets by Design product subject to a 40% off or $200 off discount within the applicable statutes of limitations period preceding the filing of this action.. Accordingly, the reference price and the supposed sale based on the reference price are deceptive and misleading to reasonable consumers, the complaint reads. I read the comments and took them into consideration but made my own judgment. A lot of factors work behind determining the price of custom closets. I called closet by design and the receptionist told me: "The designer designed the doors, and the doors are short." This will surely increase the credibility of your complaint. I ordered a walk in closet by Closets by Design. WHO ARE THE KIDDING WITH THEIR PRICING. Flexible job. Claim it and get a lot of features. Our offerings include design, manufacturing and installation of custom . The material is CHEAP! This was so STUPID. The above mentioned class action lawsuit Newbold vs CbD was voluntarily terminated on around February 5th, 2019. The manager John, in last lengthy phone call was very understanding and very courteousThey are coming Tuesday to correct all. Much, much higher. Before commenting, please review our comment policy. At your earliest convenience, call 763-519-1171 so that can assist with any outstanding issues you may have. Consumers want to see how a business took care of business. This is when the situation started escalating and, out of the blue, she accused me of taking it on the installers. A proposed Closets by Design class action lawsuit says the custom closet company offers discounts that are inflated, drawing in customers based on the buyers belief in the misleading pricing scheme.
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