God forbid this huge company actually provide a phone number where you could talk to someone. In the 'To' line, type "Xfinity Support" there. I hope youre having a great week so far! and our Please contact the moderators of this subreddit if you have any questions or concerns. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.
Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform.
How do I report an above ground cable down? : r/Comcast_Xfinity - reddit Voting closed 14. Heads up: Extreme weather or other factors can bring down lines, including electrical lines. If you smell natural gas or see downed power lines please do NOT use this page. A recent storm brought down a tree which took down one of the above ground cables by my house. I didn't realize it worked like a chat, and someone did respond to me quickly, but I had closed the window and didn't see the response until today. STAY AWAY from downed power lines. 1. This website is using a security service to protect itself from online attacks. A recent storm brought down a tree which took down one of the above ground cables by my house. Please send us a direct message to "Xfinity Support" with your full name and address. I think it may be the original phone line. Then Call Us. How to Reach a Real Person at Comcast/Xfinity. The British Broadcasting Corporation ( BBC) is the national broadcaster of the United Kingdom, based at Broadcasting House in London, England. I am a bot, and this action was performed automatically. I am at a loss. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Someone on the digital team has put in a ticket, so I am hopeful this can be resolved. Hope this helps you out. You have to sign up for gig service and sign a 2 year contract first. Report a Problem Full Outage Map Problems in the last 24 hours The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day.
Comcast Xfinity Outage Report Is The Service Down? Consumer energy outage map Black River Electric Cooperative: To report an outage , call (800) 392-4711 or Automated Customer Service Hotline at (888) 461-COOP. Comcast does not do tree trimming. We're sorry that didn't solve your issue.
Question: Does Comcast Hve To Repair A Cut Cable Line A drop-down list appears. Not a word either by phone, email or through the support chat since then. Here are the steps: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list, Type your message in the text area near the bottom of the window. Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information. Report an issue Select Chat. Report or View Outages; Other Contacts; General, Business, Landlord, . How do I report this? If you see a power line on the ground, don't assume that it is not energized or that it is insulated. Report A Downed Line. Manage day-to-day operations for call center ensuring meeting all department key metrics (i.e. For questions and concerns regarding service and billing, low hanging cable wires, unrestored easement post-construction or repair work: Comcast: 1.800.934.6489 AT&T Uverse: 1.800.288.2020 Phonoscope: 713.272.4600 Suddenlink: 1.877.794.2724 En-Touch Systems: 1.888.765.6461 The modem then uses an Ethernet cable to connect to your computer or router, which is what gives you access to high-speed internet. I am liable if someone were to get electrocuted from my fence as it is your wire which has been hanging down for months now. The tubing will start to shrink almost right away. No worries, Our team can definitely help right here! Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), 4. Report it online using Xfinity Assistant. I called on 7/20/21 to report this issue and no-one has been to fix the wires. We have made changes to keep employees safe so response and call times may be longer than usual. Just select Xfinity support and you will be able to speak with the next available specialist. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, The telephone/cable main line is sagging across our drive. How do I report a downed telephone line? The tree and the cable are both on the grass verge next to my property. Cloudflare Ray ID: 7a2ad44e3df86ef8
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ARA - Utility Regulation - Houston New comments cannot be posted and votes cannot be cast. How do I get Comcast to come deal with this?
Marion County officials report storm has passed leaving widespread wind If youve got a free afternoon, you can run the cable yourself and save some money. We truly appreciate you taking the time to reach out to let us know about a downed wire. Store Locator Status Center Check for outages and troubleshoot your services. if the line is damaged, to reconnect service they'd probably be running a new line anyways. New comments cannot be posted and votes cannot be cast. Hi, @user_af7a95. I do apologize once again for the delay on our end and sincerely appreciate all your patience! Check for outages Common Solution Make sure that your cables are tightly connected to your device and your wall outlet Cable and internet connections can become loose over time and cause issues with your service. Scroll down and select Manage Internet. Comcast landlines are being used by homes and businesses alike.
Robert Campbell on LinkedIn: Small Business Phone Data Plans | Comcast How to report a downed wire if I'm not a customer? : r/Comcast_Xfinity You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. Can you direct message your name and address? Dont remove this wire unless its absolutely necessary: It could snag on a power cable and cause massive problems if you try too hard to remove it, such as electrocution or causing live power wires to come loose. Companies respond better when others are watching. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. A violation of this law can lead to misdemeanor or felony charges, and is punishable by up to 3 years in jail.
Woman battles Comcast over downed line - WSAZ Select Restart Modem to begin troubleshooting. Two delivery trucks have had close calls recently. Please call this number (855) 307-4896 to set up your service. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You can also request a call at a time that fits your schedule. Sky News is distributed via an English-language radio news service, and through online channels.
Check an issue already reported Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. Please help before someone gets hurt. Good thing you guys have a monopoly otherwise your endlessly terrible customer service would put you out of business. Click the "New message" (pencil and paper) icon, 3. It may be used in setting the FCC's priorities for regulating companies like Comcast. ET. However, its critical not to cut into a power line, as you know. Let us know.
BBC - Wikipedia Please send a private message with your name and service address by clicking on the chat icon so I can further assist. Dial 333 to get connected to a customer service representative. Youve reached the best place and perfect person to help with virtually all of your account needs!
Service Status Center | Comcast Business A coaxial cable is capable of carrying current. How to Report an Issue Online Visit xfinity.com/xfinityassistant.
Contact Us - Customer Service Phone Numbers & Chat | Frontier Contact Us | Comcast Business Support Hello @user_300363 and thank you! Cut and paste the firewall logs (including the offending Comcast IP address) into an email and send it to abuse@comcast.net. I'll bring it to the attention of a board admin, I know that doesn't do you any good now. An official employee, such as myself or whoever is first available, will respond. The tree and the cable are both on the grass verge next to my property. For immediate assistance, check out the Xfinity Assistant. If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489). That's not what we want to see! https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1.
#iworkforComcast I was able to use the support chat to talk to ComcastAirelle who said they would put a ticket in and that I should hear back in a few days and they would follow up with me too.
Wires down in your yard: Who is responsible? - ABC27 Let us know if you find downed or uncovered wires or cables in your area. Verizon Business customers. Provide your account info and say, Line is down., Dont have AT&T service? The ground around your car may be energized.
How to Report an Issue Online Visit xfinity.com/xfinityassistant. We'll check for other device outages in your area, and you can enter your mobile number if you'd like to receive text message updates from us. 7 years ago. I would like to report down wires in my back yard for the second time. Electric lines that are located some distance above the utility cables were cleared a couple of years ago by the power company's tree trimming crew. Their credit are expensive and for them to delete for no reason given is full fraud and Theft. Can you please send us a Modmail message with your first and last name and full address? We have all the tools to help with your cable line and make sure it gets taken care of. Remember: This number is just for unburied ground cables. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support.
Verizon Customer Service - Contact Us | Verizon Help Center and Support For immediate assistance, check out the Xfinity Assistant. To report down the cable line, you can contact PPL Electric Utilities and report it immediately to 1-800-342-5775 (1-800-DIAL-PPL). Click Continue.
how do i report a downed comcast line? - tourdefat.com Cookie Notice In the top right corner, you'll see a little chat icon near the bell icon. Choose the option that best describes your situation. Your IP: Press Enter to send it. If you need to make an overnight payment, please send to: Frontier 5050 Kingsley Drive Cincinnati, OH 45227-1115. Update on June 10, 2021. For immediate assistance, check out the Xfinity Assistant. I'm sorry you've had this experience with reaching out to fix this line, u/KennyLog_Ins. My electric company has been out already and have told me that it is Comcast's issue.
Downed/hanging electrical wires - who to report to? | Universal Hub Reddit and its partners use cookies and similar technologies to provide you with a better experience.
Help and Support Topic | Comcast Business Support how do i report a downed comcast line? - perfumexo.com Create an account to follow your favorite communities and start taking part in conversations. Comcast Business is here to provide outage information for your Comcast Business Internet, TV, Voice, and other services. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. If they're power lines, they'll caution tape the area and notify DPW and the appropriate power company. If you cant find your address online, you can chat with us at xfinity.com/chat or call 1-800-Xfinity and well determine if service can be provided to your address. I suspect it's an old wire). Cable installation, exposed wire, and repairs FAQ, Report unburied cables, exposed wires, or downed lines, Have AT&T service?
Low hanging main line cable | Comcast Business Support Community For more information, please see our .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, How on earth can you reach a human to report comcast wires that are lying in the ground? Curious how long a ticket will languish in the system now until a person gets in touch again Hello and Happy Thursday, Suzanne! and our We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.
If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. up. Just tell on the phone, "downed power line.".Always assume the downed cable line is energized and carrying electricity. Emails sent with an attachment cannot be processed. It's a hazard to pedestrians and vehicles! Repairing damaged wiring is easy and it can save you time and money, but care must be taken any time a soldering iron is used. Call 911, which will get the FD out to asses the wire (s).
Report Issues with Your Xfinity Services - Xfinity Support Let us know. In order to get started can you please send me a Modmail message with your full name and service address?
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